Certificates and statements of results
How achievements become certificates and how to request replacements.
Certificates are printed by the FP&M SETA once a learner's achievement has been verified on a site visit and the class has been approved for certification by the CEO.
- The provider marks learners as achieved and sends the list for a site visit (Record achievements and prepare for site visits).
- The SETA moderator verifies the achievements and the moderation report is approved (External Moderation).
- The class appears under Certification > CEO Certification Approval; once approved it moves to Approved – Awaiting Print.
- The QA team prints the certificates and statements of results from Certification > Learner and dispatches them to the provider.
To request a replacement certificate or a statement of results, contact the Help Desk with the learner's ID number and qualification; the SETA prints these from the Replacement and Statement of Results tabs.
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